Borough of Quakertown Background The efficiency of government agencies can often be measured in simple terms: ease of access, consistency, responsiveness, thoroughness, and of course, ability to stay within budget. All stakeholders — be they residents, businesses, employees, suppliers, and other constituents—rely on the government to be accountable, trustworthy, and cost-effective. Delivering services in cash-challenged … Read more
I-10 Toyota Customer Pain Points I-10 Toyota is a prominent automotive dealership in Southern California with two facilities: a primary location that handles new car sales and a second site, just yards away, for used cars. Like many dealerships, I-10 Toyota found itself at a crossroads in how to handle a changing business environment. Recent … Read more
Color Imaging Inc. Background Color Imaging develops, manufactures and distributes ink and toner for copiers and printers. Its main U.S. facility in Norcross, Georgia, accommodates close to 45 employees. The company also has a branch office in Colorado, plus additional locations in Taiwan and Spain. Its highly mobile executive team traverses between offices and countries, … Read more
Blount Fine Foods Background Blount Fine Foods has a rich history of providing gourmet soups, sauces and entrees to national food service, retail and restaurant clientele. To accommodate its growth, the company moved into a new facility in Fall River, Massachusetts, from its original Warren, Rhode Island, headquarters. The Warren building had housed Blount family … Read more
DuraVent Background Running a manufacturing business in today’s economy is not for the faint of heart. Along with the trials and tribulations of delivering product to customers on time, manufacturers must pay close attention to tight margins and operational expenses. Any misstep could mean the difference between profit and doom. And relying on expensive, obsolete, … Read more
Improve Group Background Advancements in mobile communications technology have made a profound and irreversible impact on almost all businesses that rely on the road warrior for sales, technical support, service, customer support and other job responsibilities that keep the enterprise humming. But while the productivity and efficiency benefits of mobile communications are undeniable, mobility brings with it … Read more
KPM CPAs Technology with Room to Grow Talk about growth: In a single year, KPM CPAs of Springfield, Missouri, acquired not one, but two separate accounting firms, bringing on clusters of new employees in waves of 15 to 30 people at a time. To keep pace with this growth trajectory, KPM moved into a new … Read more
Route 22 Auto Dealerships, part of Bay Ridge Automotive Group Background The Route 22 Auto Dealerships, a group of five auto centers in north-central New Jersey along the Route 22 corridor, is part of a larger consortium known as Bay Ridge Automotive Group and includes multiple Honda showrooms, a Toyota, and a Nissan dealership. Each … Read more
Sun Office Solutions Background Sun Office Solutions is an independent retailer of office products, technologies and services to businesses throughout the Denver region. The company’s single facility supports more than 45 users, including its Customer Care team of 10 agents who service all of the company’s customers. According to Robert Marchetti, director of information technology … Read more
YMCA of the Foothills Mobility Maximizes Community Impact It may be fun to stay at the YMCA, but like a lot of employees these days, staff members at the YMCA of the Foothills are constantly on the move. “Accessibility is a critical issue for our entire team,” said John Loussararian, vice president of social responsibility … Read more
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