Blount Fine Foods Background Blount Fine Foods has a rich history of providing gourmet soups, sauces and entrees to national food service, retail and restaurant clientele. To accommodate its growth, the company moved into a new facility in Fall River, Massachusetts, from its original Warren, Rhode Island, headquarters. The Warren building had housed Blount family … Read more
Dunn Tire LLC Background Dunn Tire is one of the largest retail and wholesale distributors of tires, tire equipment and wheels in the northeastern United States. Its headquarters are located at a distribution center in Buffalo, and it maintains three additional administrative distribution center “hubs” across New York and Pennsylvania. In addition, the company runs … Read more
DuraVent Background Running a manufacturing business in today’s economy is not for the faint of heart. Along with the trials and tribulations of delivering product to customers on time, manufacturers must pay close attention to tight margins and operational expenses. Any misstep could mean the difference between profit and doom. And relying on expensive, obsolete, … Read more
Hodges Badge Company Background If you’ve ever won a ‘First Place’ ribbon in school, you’re probably familiar with the work of Hodges Badge Company. It is the country ’s largest manufacturer of school awards, show ribbons, medals, trophies, and rosettes. In business since 1920, it employs close to 150 people in two locations. “We’re one company, … Read more
Improve Group Background Advancements in mobile communications technology have made a profound and irreversible impact on almost all businesses that rely on the road warrior for sales, technical support, service, customer support and other job responsibilities that keep the enterprise humming. But while the productivity and efficiency benefits of mobile communications are undeniable, mobility brings with it … Read more
KPM CPAs Technology with Room to Grow Talk about growth: In a single year, KPM CPAs of Springfield, Missouri, acquired not one, but two separate accounting firms, bringing on clusters of new employees in waves of 15 to 30 people at a time. To keep pace with this growth trajectory, KPM moved into a new … Read more
Lou Fusz Auto Group Background In the world of auto sales, there’s no such thing as a ‘do over.’ “If we miss a call, or fail to respond to a customer query in a timely manner, that opportunity , is in essence, dead,” says Ted Stranz, general manager of Lou Fusz Auto Group, a large dealership … Read more
Law Office of Neil J. Greene Background A fast-paced and rapidly expanding law practice, the Law Office of Neil J. Greene is highly respected for its work serving the legal needs of clients in the healthcare provider sector. Reliable, seamless, and efficient communication with clients, attorneys, healthcare providers, and other stakeholders is an absolute necessity. … Read more
Origlio Beverage Background Origlio Beverage is a top beer wholesaler in the Philadelphia region, delivering mainstream and specialty beer products to local bars, restaurants, distributors and entertainment venues. The company has 140 users on its communications system, including a call center with more than 20 employees. Ninety percent of its orders are taken by phone, … Read more
Putnam Automotive Any car dealer knows that happy customers equal higher CSI scores—and that means more sales. In the automotive industry, customer service can be the difference between a failing business model and a respected reputation that leads to repeat sales and long-term relationships that span generations of vehicle owners. When Joe Putnam partnered with … Read more
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