Customer Engagement
Intelligent Customer Experience Tools
73% of customers focus on their customer experience (CX) first when deciding if they want to do business with a company. Having the right strategy and tools will help you succeed at serving your customers. Let Vertical introduce you to the latest tools and techniques to elevate your CX.
The Vertical Difference
Our experts work with you to tailor the best customer experience solutions for your business. We’ll stay by your side from design to installation to support.
8×8
When you need a single CX solution for your entire organization, 8×8 is the best choice. They are the only vendor recognized by Gartner for one platform delivering Contact Center and Unified Communications.
Five9
Five9 is the expert on bringing joy to the Customer Experience. They offer a very comprehensive solution focused on Contact Center including QM, analytics, and AI assist. Their platform is highly customizable and always evolving.
Ring Central
RingCX is a powerful contact center platform focused on digital channels with the most comprehensive array of third-party integrations.
©2024 Vertical Communications. All Rights Reserved. 