Solutions
- Business CommunicationsGet more done with cutting-edge phone, video, and chat on any device.
  - CloudVoice, video, and chat communications in the cloud.
  - On-PremisesWorld-Class Technology Hosted On-Site
  - Microsoft Teams IntegrationThe Missing Piece to Your Teams Workflow
- Customer EngagementCustomers demand a better experience. If you’re not fitting the bill, they’ll go elsewhere.
  - Human-Focused Contact CenterEngage Customers When, Where, and How They Expect
  - Customer Experience ConsultingCustomer Experiences That Raise the Bottom Line
  - AI EnhancementsAccelerate Customer Engagement with AI
- Voice Over InternetAdvanced voice features meet modern cloud connectivity at an affordable cost.
  - SIP TrunksOptimize Your Phone Investment at a Great Price
  - IP PhonesFlexible Options to Meet the Needs of Any Size Business
- Need help finding the right solution for your business?
  
  Get the answers you need. Connect with our team.
  
  Talk to an expert
Industries
Support
Case Studies
Learn
Why Vertical
- Vertical Difference
- Our Team

Solutions
- Business CommunicationsGet more done with cutting-edge phone, video, and chat on any device.
  - CloudVoice, video, and chat communications in the cloud.
  - On-PremisesWorld-Class Technology Hosted On-Site
  - Microsoft Teams IntegrationThe Missing Piece to Your Teams Workflow
- Customer EngagementCustomers demand a better experience. If you’re not fitting the bill, they’ll go elsewhere.
  - Human-Focused Contact CenterEngage Customers When, Where, and How They Expect
  - Customer Experience ConsultingCustomer Experiences That Raise the Bottom Line
  - AI EnhancementsAccelerate Customer Engagement with AI
- Voice Over InternetAdvanced voice features meet modern cloud connectivity at an affordable cost.
  - SIP TrunksOptimize Your Phone Investment at a Great Price
  - IP PhonesFlexible Options to Meet the Needs of Any Size Business
- Need help finding the right solution for your business?
  
  Get the answers you need. Connect with our team.
  
  Talk to an expert
Industries
Support
Case Studies
Learn
Why Vertical
- Vertical Difference
- Our Team

Customer Service and Support

Have a problem with the communications system Vertical installed for you? Don’t worry, we can help. Use the below contact information to get in touch.

Call Us

1-877-837-8422

Emergency/System Down

Do not email for emergencies.

E-Mail Us

service@vertical.com

Message Us

Contact Form

Escalate Service

For unusual service issues, use the below contact information. Make certain to start by contacting Ray McCloud, the VP of Operations, followed by the remaining points of contact.