ViewPoint Web: Browser-based Communications, Collaboration & Business Productivity Services

Integrate and leverage cloud-based microservices for real-time communication and collaboration capabilities. Our award-winning ViewPoint Web application gives businesses a simple and efficient way to manage cloud-based communications services — including voice, video and IM — and other productivity tools to improve critical workflows.

ViewPoint Mobile Application

Mobile technology and workflows are a defining characteristic of how the modern enterprise works. ViewPoint Mobile — included with every Wave IP at no extra charge — provides reliable, secure, real-time communications so you can work on your own devices, or on enterprise mobile devices, whenever and wherever you need to.

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Mobile Is All You Need

Your mobile device is all you need — BYOD to stay connected wherever you work

Use Multiple Devices

Highly secure communications with ability to easily move voice calls and IMs from the desktop to mobile devices

Integrated VoIP Calling

Multi-network capable; seamlessly switch between traditional cell, 3G, LTE and WiFi networks if call quality is diminished, or to reconnect dropped calls

Mobile Management

Centrally deploy, manage and administer all of your organization's mobile communications

Single Number Contact

Call History & Logs

MeetMe Conference Bridge

Call Recording

Integrated Softphone

ViewPoint Desktop Client

Included and at the core of every Vertical Wave IP is the award-winning ViewPoint Desktop unified communications client, offering an expanded feature set with extensive call control, call rules, routing lists, data integration and more to enable highly customized, efficient communications.

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Desktop vs. Mobile Comparison Guide

ViewPoint Mobile
ViewPoint Desktop
ViewPoint Web
Single Number Contact
Call History & Logs
MeetMe Conference Bridge
Call Recording
Integrated Softphone (VoIP)
ACD Routing
Visual VoiceMail
Software Integration
Real-time Presence Management
Secure IM
Contact Center Agent
Call Rules
Routing Lists
Call Center Supervisor View
System Call Reports
Manage Groups
Multi-Party View
Coach, Monitor, Join
Personal Customization

Customer View Point

See how Foot and Ankle Centers of North Houston stepped up productivity and enhanced patient care with the Wave IP's built-in ViewPoint and ViewPoint Mobile applications.
Read the Case Study