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DownloadConnections 2011, Vertical's annual partner conference, provides in-depth look at Vertical's Unified Communications and Enterprise Mobile UC strategy
SANTA CLARA, California, October 4, 2011 – Vertical Communications, a leading provider of Unified Communications (UC) and IP telephony solutions, today announced the start of the company's annual partner conference ? Connections 2011 ? at the Green Valley Ranch Resort & Casino in Las Vegas, NV. Connections 2011 is the definitive four-day event for Vertical Business Partners, focusing on strategy and product direction, new marketing and sales concepts, next-gen product developments, technical training and partner initiatives. Among the notable Connections 2011 announcements:
- New product launches to address the growing market for enterprise mobility solutions:
- With anexpected general release in January 2012, Vertical will bring its award-winning Wave ViewPoint UC client to smart devices with its new Wave ViewPoint Mobile application designed for iOS devices (iPhone?, iTouch and iPad?). Vertical also announced plans to add Wave ViewPoint Mobile for Android smartphones and tablets in Q2 2012.
- Vertical also made available to its developer partners its new Wave Mobile SDK. The Wave Mobile SDK enables development of enterprise mobile applications that incorporate unified communications features ? presence, notification, call control, messaging, reporting ? leveraging the capabilities of Vertical's flagship Wave IP communications systems.
- Vertical also announced plans to introduce enterprise mobility solutions for vertical markets next year, starting with the retail and healthcare markets.
- Success of next-?-generation product portfolio:
- Vertical announced significant progress in migrating its channel and customer base from legacy products to its next-generation SIP IP product portfolio. For the quarter ended September 30, 2011 Vertical reported its Wave IP, MBX IP and SBX IP telephony systems accounted for more than 75% of its quarterly sales and over 85% of gross profit, up from 60% and 70%, respectively, for the same period in 2010. This progress has enabled Vertical to move forward with end-of-life plans for all of its legacy products and dramatically streamline its product portfolio by year-end 2011.
- Channel expansion and increased sales and marketing investment:
- On July 1 Vertical launched a broad-?-based channel expansion program targeting IP-telephony resellers in North America.
- Vertical also reported on its progress to drive increased sales, market penetration and awareness of its products and services through enhanced sales execution and marketing resources. Initial marketing achievements include the unveiling of its new website (www.vertical.com) on October 1; the launch of new lead generation programs, including the recently completed Vertical Challenge; and a refresh of its corporate market positioning and messaging platform focused on unified communications, mobile and vertical markets.
- Key personnel adds:
- Vertical also reflected on achievements in enhancing its human capital over the last 12 months with the addition of Rick Dell, Chief Operating Officer (formerly President of Mitel, USA); Ajay Dankar, Vice President, Engineering (previously with Cisco and Microsoft); and the addition of several sales, marketing, and engineering and support personnel.
- "Connect to Confident" commitment to excellence:
- Vertical unveiled its "Connect to Confident" corporate promise, designed to drive the company to the top of the industry in product quality, service and customer support. This new corporate mandate comes with several new policy and internal process changes to ensure customer confidence in Vertical as their technology vendor partner of choice.
"It's been an extremely busy twelve months, as Vertical has worked to focus our business strategy, recruit key personnel, and execute our plan to lead in unified communications and mobile UC for small to midsize businesses," said Peter Bailey, President and Chief Executive Officer, Vertical Communications. "We are pleased with our progress in penetrating our core markets and see tremendous opportunity accessing the mobile UC market opportunity. Vertical believes that the enterprise mobility market is a game-?-changer for our industry and will be a primary focus of our product development and sales and marketing efforts across our sales channels."
About Vertical Communications, Inc.
Vertical Communications, Inc. is a leading provider of unified communications (UC) and IP telephony solutions for small to midsize businesses. Based in Santa Clara, California, Vertical's business communications systems enable customers to "Connect to Confident" through simple, powerful telephony and voice applications that are easy to deploy and use while substantially reducing operating costs. With more than 200,000 customers across all industries, Vertical solutions are distributed through a network of more than 3,000 authorized dealers throughout North America and in Europe. For more information, visit www.vertical.com.
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Wave 2.0 Software Release Recognized for Outstanding Innovation and Proven Customer ROI
SANTA CLARA, California, August 10, 2011 – Vertical Communications, a leading provider of next-generation IP-based phone systems and voice applications announced today that Technology Marketing Corporation (TMC) has named the Wave 2.0 software release, for its Wave IP® 500 and Wave IP 2500 converged business communications systems, as a recipient of its 2010 Communications Solutions Product of the Year Award. Wave IP's unique Application-Ready architecture means Vertical's Unified Communications capabilities and suite of integrated business applications are available 'on-the-box' so they can be easily deployed and managed without expensive add-on software.
"Vertical Communications was chosen to receive a 2010 Product of the Year Award for creating exceptional advancements in voice communications, with it's application-ready architecture which allows customers to rapidly deploy feature-rich integrated business applications dynamically," said Rich Tehrani, CEO, TMC. Adding, "Wave IP has proven ROI benefits for customers and has a strong adoption curve in retail and healthcare market segments."
The Communications Solutions Product of the Year Award recognizes the vision, leadership, and thoroughness that are characteristics of the prestigious award. The most innovative products and services brought to the market from March 2010 through March 2011 were chosen as winners of the Communications Solutions Product of the Year Award.
Vertical designs communication systems with business process and operations in mind. Rather than "one size fits all", Vertical systems can be tailored to each businesses' operational needs to maximize their bottom line. In the Retail industry, Vertical provides store managers and employees with the tools they need to effectively answer customer calls, fulfill orders automatically through voice-based ordering systems and manage inventory through POS system integration. In the Healthcare industry, Vertical helps streamline internal communications between nurses and doctors, enable providers to deliver better care, and automate appointment and scheduling functions for increased patient satisfaction and operational efficiency. Vertical bolsters business operations by providing tailored solutions that target business process optimization that are easy to deploy and manage.
"Our biggest differentiator is that we actually take the time to listen to our customers," said Vertical CEO, Peter Bailey. "We understand where they are headed and we are able to integrate our technology with their enterprise IT infrastructure to improve operational efficiency across their organizations."
About TMC
Technology Marketing Corporation (TMC) is a global, integrated media company helping our clients build communities in print, in person and online. TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and NGN magazines. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. TMCnet is read by two million unique visitors each month on average worldwide, according to Webtrends. TMCnet has ranked within the top 3,500 in Quantcast's Top U.S. sites, placing TMCnet in the nation's top .03% most visited Web sites. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO (ITEXPO); 4GWE Conference and M2M Evolution (in conjunction with Crossfire Media); Digium|Asterisk World (in conjunction with Digium); and Smart Grid Summit (in conjunction with Intelligent Communication Partners).
TMC also serves technology professionals with industry-specific Web sites: IT.TMCnet.com, 4G-wirelessevolution.TMCnet.com, M2M Evolution.com, Smart-Grid.TMCnet.com, Smart Products Ecosystem, Robotics.TMCnet.com, Cable.TMCnet.com, Satellite.TMCnet.com, Green.TMCnet.com, Healthcare.TMCnet.com, and Education.TMCnet.com.
For more information, please visit www.tmcnet.com
About Vertical Communications, Inc.
Vertical Communications is the US and global leader in next-generation IP-based business communications systems and applications, with a current installed base of over 200,000 customers. From retail to financial services to healthcare, Vertical uniquely provides medium-sized businesses with the enterprise-class functionality they need to deliver improved connectivity and collaboration that allows for faster decision-making, improved productivity and the ability to quickly drive new business opportunities. For more information, please visit www.vertical.com.
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"Safe Harbor" Statement under the Private Securities Litigation Reform Act of 1995.
This document contains forward-looking statements based on current expectations or beliefs, as well as a number of assumptions about future events, and these statements are subject to important facts and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements. The forward-looking statements in this document address a variety of subjects, including, without limitation, statements about the benefits of certain of the Company's products, including, without limitation, the improved cost and customer service benefits for the Company's business partners and customers; the Company's assumptions about its future performance; the Company's ability to enhance its revenue opportunities in the IP-PBX marketplace; the Company's ability to continue providing products to the IP-PBX marketplace, the Company's ability to continue to certify additional Internet Telephony Service Providers in the IP-PBX marketplace and others. The following factors, among others, could cause actual results to differ materially from those described in these forward-looking statements: the risk that the Company may fail to achieve its anticipated growth, including, without limitation, failing to obtain the desired benefits for the Company's dealers and customers; the risk that the Company's assumptions about its future performance may prove to be incorrect; the risk that the Company may be unable to become a significant player within the IP-PBX telephony market; the risk that the Company will not be able to certify its products with additional Internet Telephony Service Providers.
Trademark Information
Vertical Communications and the Vertical Communications logo and combinations thereof, Wave IP are registered trademarks of Vertical Communications, Inc. All other brand and product names are used for identification only and are the property of their respective holders.
PRESS CONTACT:
Craig Morgan
Vertical Communications, Inc.
cmorgan@vertical.com
+1 (408) 404-1643
Jan Pierret
TMC
jpierret@tmcnet.com
+1 (203) 852-6800, ext. 228
Vertical Announces ‘The Vertical Challenge’
Global Leader in Next-Generation IP-Phone Systems to Give $1,000,000 in Products and Services to Companies to Transform Business Operations
SANTA CLARA, California, August 9, 2011 – Vertical Communications, the leading provider of IP-phone systems, today announced the launch of The Vertical Challenge, an innovative program targeting business customers with fifty to five hundred employees. In all, Vertical will choose eight companies and work with them to design and implement next-generation integrated communications solutions. These solutions will drive business process changes with measurable positive return on investment within nine months of deployment. Prospective business customers who want to take advantage of this unique opportunity can enter the Challenge on the Vertical website at http://challenge.vertical.com or on Facebook at https://www.facebook.com/VerticalCommunications between now and September 30th.
Qualified entrants will receive a free half-day needs assessment consultation on how to best leverage unified communications in their enterprise. Organizations that complete the assessment will be entitled to a 25% discount on Vertical equipment and software. From the qualified entries submitted, Vertical will select eight companies ? the Challengers ? to become finalists in the Challenge. Each of the eight Challengers will receive an award-winning Wave IP System from Vertical configured to achieve maximum business results. The communications package includes free installation, endpoints, applications and optimization. According to the Challenge rules, Vertical has nine months to produce results agreed upon ahead-of-time by Vertical and the Challenger. Vertical is so confident it can meet the Challenge that it is pledging to write a $25,000 check to the company if it fails. Progress reports on each Challenger's deployment will be posted regularly on the Vertical corporate website and on Facebook.
Vertical designs communication systems with business process and operations in mind. Rather than "one size fits all", Vertical systems can be tailored to each businesses' operational needs to maximize their bottom line. In the Retail industry, Vertical provides store managers and employees with the tools they need to effectively answer customer calls, fulfill orders automatically through voice-based ordering systems and manage inventory through POS system integration. In the Healthcare industry, Vertical helps streamline internal communications between nurses and doctors, enable providers to deliver better care, and automate appointment and scheduling functions for increased patient satisfaction and operational efficiency. Vertical bolsters business operations by providing tailored solutions that target business process optimization that are easy to deploy and manage.
"Our biggest differentiator is that we actually take the time to listen to our customers," said Vertical CEO, Peter Bailey. "We understand where they are headed and we are able to integrate our technology with their enterprise IT infrastructure to improve operational efficiency across their organizations."
Challengers in the Vertical Challenge will have direct access to Vertical's products, services and counsel that are designed with their needs in mind.
About Vertical Communications, Inc.
Vertical Communications is the US and global leader in next-generation IP-based business communications systems and applications, with a current installed base of over 200,000 customers. From retail to financial services to healthcare, Vertical uniquely provides medium-sized businesses with the enterprise-class functionality they need to deliver improved connectivity and collaboration that allows for faster decision-making, improved productivity and the ability to quickly drive new business opportunities. For more information, please visit www.vertical.com.
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"Safe Harbor" Statement under the Private Securities Litigation Reform Act of 1995.
This document contains forward-looking statements based on current expectations or beliefs, as well as a number of assumptions about future events, and these statements are subject to important facts and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements. The forward-looking statements in this document address a variety of subjects, including, without limitation, statements about the benefits of certain of the Company's products, including, without limitation, the improved cost and customer service benefits for the Company's business partners and customers; the Company's assumptions about its future performance; the Company's ability to enhance its revenue opportunities in the IP-PBX marketplace; the Company's ability to continue providing products to the IP-PBX marketplace, the Company's ability to continue to certify additional Internet Telephony Service Providers in the IP-PBX marketplace and others. The following factors, among others, could cause actual results to differ materially from those described in these forward-looking statements: the risk that the Company may fail to achieve its anticipated growth, including, without limitation, failing to obtain the desired benefits for the Company's dealers and customers; the risk that the Company's assumptions about its future performance may prove to be incorrect; the risk that the Company may be unable to become a significant player within the IP-PBX telephony market; the risk that the Company will not be able to certify its products with additional Internet Telephony Service Providers.
Trademark Information
Vertical Communications and the Vertical Communications logo and combinations thereof, Wave IP are registered trademarks of Vertical Communications, Inc. All other brand and product names are used for identification only and are the property of their respective holders.
PRESS CONTACT:
Beth Trier
beth@triercompany.com
415-285-6147
Robbi Peele
robbi@triercompany.com
415-596-7929
Announces 'Joplin Business Recovery Program' to aid businesses in reestablishing critical telecommunications infrastructure
SANTA CLARA, California, July 7, 2011 – Vertical Communications, a leading provider of next-generation IP-based phone systems and voice applications, today announced the availability of the 'Joplin Business Recovery Program', for businesses damaged in the May 22nd tornado.
The May 22nd twister that hit Joplin was classified as an EF-5 tornado, the most powerful tornado possible. The storm left 153 dead, put more than 500 people into shelters at its peak and destroyed nearly 7,000 homes, businesses and schools. While the recovery needs in Joplin are multiple and extensive in the wake of the tornado, Vertical has worked closely with All Comm Technologies (www.allcommtech.com) to establish the 'Joplin Recovery Program'.
"Since its inception in 2004, Vertical Communications and its employees have demonstrated a consistent commitment to giving back to the communities they serve", said Peter Bailey, CEO & President of Vertical Communications. "Our highest priority is ensuring that our customers in Joplin are taken care of as they recover from one of the most destructive tornadoes in Missouri history."
The program offers affected businesses substantial discounts on Vertical's award winning Wave IP? 2500 and Wave IP 500 converged Business Communications Systems, which apart of system, includes station and trunk cards, software add-ons and new phones. The program is offered in conjunction with software subscription, which ensures that customers can continue to take advantage of new state of-the-art features and enhancements via simple software upgrades. Wave IP is engineered to grow with you, thereby protecting your investment.
Wave IP's unique Application Ready architecture means Vertical's Unified Communications capabilities and suite of integrated businesses applications are available 'on-the-box' so they can be easily deployed and managed without expensive add-on software, allowing damaged businesses to not only get up and running fast but also capture significant operational and efficiency savings as they re-establish their businesses.
"All Comm Technologies is a trusted Vertical Business Partner that has undergone rigorous training and certification to ensure the highest possible level of product knowledge and support, and has been recognized by Vertical for their excellence in customer service and satisfaction", said Bailey. Adding, "Our partner represents 'boots on the ground' in Joplin for Vertical and we are proud to be associated with them."
According to Bryan Altizer, President of All Comm Technologies, "We are continuing to identify and invest in Joplin businesses as the community continues the process of recovering and rebuilding. Having our technology partner willing to aggressively work with us on price and establish a recovery program to help our customers in Joplin has been validation of our decision to partner with Vertical."
About All Comm Technologies
All Comm Technologies has been serving the Midwest since 1974, and Joplin area businesses since 1977. We specialize in Business Telephony, Phone Systems, and numerous applications for commercial industries. We sell, install and service the following products; business phone systems, video surveillance, access control, dictation equipment and repairs, structured cabling and fiber optics. For more information about All Comm Technologies, please call 417-624-4050 or visit our Website at www.allcommtech.com
About Vertical Communications, Inc.
Vertical Communications is one of the largest telephony vendors in North America and a global leader in next-generation IP-based business communications systems and applications, with a current installed base of over 200,000 customers. Vertical combines voice and data technologies with business process understanding to deliver integrated IP-PBX and application solutions that enhance customer service and business productivity. Vertical's customers are leading companies of all sizes, from small to large and distributed, and include CVS/pharmacy®, Staples and Apria Healthcare. Vertical delivers its solutions through a worldwide network of over 1800 business partners. With headquarters in Santa Clara CA, Vertical has facilities in Charlottesville VA, Phoenix AZ, Santa Clara CA, Munich Germany and Hyderabad India. For more information about Vertical, please call 1-877-VERTICAL or visit our Website at www.vertical.com.
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"Safe Harbor" Statement under the Private Securities Litigation Reform Act of 1995.
This document contains forward-looking statements based on current expectations or beliefs, as well as a number of assumptions about future events, and these statements are subject to important facts and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements. The forward-looking statements in this document address a variety of subjects, including, without limitation, statements about the benefits of certain of the Company's products, including, without limitation, the improved cost and customer service benefits for the Company's business partners and customers; the Company's assumptions about its future performance; the Company's ability to enhance its revenue opportunities in the IP-PBX marketplace; the Company's ability to continue providing products to the IP-PBX marketplace, the Company's ability to continue to certify additional Internet Telephony Service Providers in the IP-PBX marketplace and others. The following factors, among others, could cause actual results to differ materially from those described in these forward-looking statements: the risk that the Company may fail to achieve its anticipated growth, including, without limitation, failing to obtain the desired benefits for the Company's dealers and customers; the risk that the Company's assumptions about its future performance may prove to be incorrect; the risk that the Company may be unable to become a significant player within the IP-PBX telephony market; the risk that the Company will not be able to certify its products with additional Internet Telephony Service Providers.
Trademark Information
Vertical Communications and the Vertical Communications logo and combinations thereof, Wave IP are registered trademarks of Vertical Communications, Inc. All other brand and product names are used for identification only and are the property of their respective holders.
PRESS CONTACT:
Craig Morgan
Vertical Communications, Inc.
cmorgan@vertical.com
408-404-1643
Bryan Altizer
All Comm Technologies
baltizer@allcommtech.com
417-624-4050
Wave 2.0 software release recognized for exceptional innovation in providing critical business applications
SANTA CLARA, California, June 30, 2011 – Vertical Communications, a leading provider of next-generation IP-based phone systems and voice applications announced today that Technology Marketing Corporation (TMC) has named the Wave 2.0 software release, for its Wave IP® 500 and Wave IP 2500 converged business communications systems, as a recipient of its 2011 Labs Innovation Award. Wave IP's unique Application-Ready architecture means Vertical's Unified Communications capabilities and suite of integrated business applications are available 'on-the-box' so they can be easily deployed and managed without expensive add-on software.
"The Innovation Award exemplifies the best and the most unique products and services that this industry has to offer. Vertical has proven their commitment to quality and the further development of the IP communications industry through its Wave IP", stated Tom Keating, CTO and TMC Labs Founder.
The TMC Labs Innovation Award honors products that display innovation, unique features, and significant contributions toward improving communications technology. The TMC Labs Innovation Awards are granted to those companies demonstrating 'ground-breaking' contributions to the industry.
"Today's award represents industry expert recognition and validation of the power of Wave IP's Application Ready architecture — the ability to deliver high-value voice applications integrated with VoIP telephony as a single system", said Peter Bailey, CEO & President for Vertical Communications. Wave IP offers customers a full portfolio of integrated business applications that can enhance business operations, increase productivity through best practices, and drive savings in operational and management costs. As a fully integrated 'on-the-box' solution, these capabilities do not require any additional infrastructure investment and can be deployed and managed through Wave IP's Global Administrator console".
The Wave IP Business Communications System is a comprehensive IP business phone system family designed for enterprises of all sizes. Cost-sensitive small- to medium-sized businesses, and larger distributed organizations seeking to reduce overhead associated with managing business communications can easily transform their legacy telephony infrastructure into an application-rich, next-generation VoIP solution by deploying Wave IP. As a fully integrated solution, Wave IP offers customers ultimate flexibility and features, unified communications, contact center, call recording, reporting, networking, management, custom call routing applications and IVR — in a single system.
About INTERNET TELEPHONY magazine
INTERNET TELEPHONY has been the IP Communications Authority since 1998™. Beginning with the first issue in February of 1998, INTERNET TELEPHONY magazine has been providing unbiased views of the complicated converged communications space. INTERNET TELEPHONY offers rich content from solutions-focused editorial content to reviews on products and services from TMC Labs. INTERNET TELEPHONY magazine reaches more than 225,000 readers, including pass-along readers. For more information, please visit www.itmag.com
About TMC
Technology Marketing Corporation (TMC) is a global, integrated media company helping our clients build communities in print, in person and online. TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and NGN magazines. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. TMCnet is read by two million unique visitors each month on average worldwide, according to Webtrends. TMCnet has ranked within the top 3,500 in Quantcast's Top U.S. sites, placing TMCnet in the nation's top .03% most visited Web sites. In addition, TMC produces INTERNET TELEPHONY Conference, EXPO (ITEXPO); 4GWE Conference and M2M Evolution (in conjunction with Crossfire Media); Digium|Asterisk World (in conjunction with Digium); and Smart Grid Summit (in conjunction with Intelligent Communication Partners).
TMC also serves technology professionals with industry-specific Web sites: IT.TMCnet.com, 4G-wirelessevolution.TMCnet.com, M2M Evolution.com, Smart-Grid.TMCnet.com, Smart Products Ecosystem, Robotics.TMCnet.com, Cable.TMCnet.com, Satellite.TMCnet.com, Green.TMCnet.com, Healthcare.TMCnet.com, and Education.TMCnet.com.
For more information about TMC, visit www.tmcnet.com
About Vertical Communications, Inc.
Vertical Communications is one of the largest telephony vendors in North America and a global leader in next-generation IP-based business communications systems and applications, with a current installed base of over 200,000 customers. Vertical combines voice and data technologies with business process understanding to deliver integrated IP-PBX and application solutions that enhance customer service and business productivity. Vertical's customers are leading companies of all sizes, from small to large and distributed, and include CVS/pharmacy®, Staples and Apria Healthcare. Vertical delivers its solutions through a worldwide network of over 1800 business partners. With headquarters in Santa Clara CA, Vertical has facilities in Charlottesville VA, Phoenix AZ, Santa Clara CA, Munich Germany and Hyderabad India. For more information about Vertical, please call 1-877-VERTICAL or visit our Website at www.vertical.com.
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"Safe Harbor" Statement under the Private Securities Litigation Reform Act of 1995.
This document contains forward-looking statements based on current expectations or beliefs, as well as a number of assumptions about future events, and these statements are subject to important facts and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements. The forward-looking statements in this document address a variety of subjects, including, without limitation, statements about the benefits of certain of the Company's products, including, without limitation, the improved cost and customer service benefits for the Company's business partners and customers; the Company's assumptions about its future performance; the Company's ability to enhance its revenue opportunities in the IP-PBX marketplace; the Company's ability to continue providing products to the IP-PBX marketplace, the Company's ability to continue to certify additional Internet Telephony Service Providers in the IP-PBX marketplace and others. The following factors, among others, could cause actual results to differ materially from those described in these forward-looking statements: the risk that the Company may fail to achieve its anticipated growth, including, without limitation, failing to obtain the desired benefits for the Company's dealers and customers; the risk that the Company's assumptions about its future performance may prove to be incorrect; the risk that the Company may be unable to become a significant player within the IP-PBX telephony market; the risk that the Company will not be able to certify its products with additional Internet Telephony Service Providers.
Trademark Information
Vertical Communications and the Vertical Communications logo and combinations thereof, Wave IP are registered trademarks of Vertical Communications, Inc. All other brand and product names are used for identification only and are the property of their respective holders.
PRESS CONTACT:
Craig Morgan
Vertical Communications, Inc.
cmorgan@vertical.com
+1 (408) 404-1643
Jan Pierret
TMC
jpierret@tmcnet.com
+1 (203) 852-6800, ext. 228
New management structure enables company to deliver strategic applications and services to its channel partners, driving share and revenue growth.
SANTA CLARA, California, May 17, 2011 – Vertical Communications, a leading provider of next-generation IP-based phone systems and voice applications, today announced a number of important organizational changes and expansion of some key executive responsibilities. The changes align the business around the core strengths of Vertical to continue to develop and enhance its distribution and dealer channels and the servicing of those channels through its sales, marketing and operational organizations.
“In order to get to our next level of growth, the Board and Executive team have started to take strategic actions to capitalize on the tremendous opportunities in the IP-based telephony market,” said William Tauscher, Executive Chairman.
New Chief Executive Officer (CEO)
The Vertical Board of Directors has appointed current President and Chief Operating Officer, Peter Bailey to Chief Executive Officer. Mr. Tauscher will step down as Chief Executive Officer but will remain Executive Chairman.
“Peter has proven his ability to lead our Company with the right mix of leadership skills, industry experience, competitive drive and results orientation. Over the last 18 months he has been responsible for the vast majority of the day-to-day operations of the business and we are confident will excel as our new Chief Executive Officer,” said William Tauscher, Executive Chairman.
“Our strategy is clear ? to become the leading IP telephony and Unified Communications vendor servicing the 0-500 business market, partnered with a world-class VAR channel. Our focus will be on vertical industry markets including retail, healthcare and education,” said Peter Bailey, newly appointed Chief Executive Officer.
New Chief Operating Officer (COO)
In another management move, Rick Dell, former Mitel Networks President, joins Vertical as Chief Operating Officer. Rick has been a leader in the telecommunications industry for more than 20 years, working in many capacities. Most recently Rick served as president of Mitel Networks, leading sales, marketing and operations. Prior roles include fifteen years with former industry leader Inter-Tel, Inc, as a Senior Vice President of Sales, where he was responsible in 2007 for the successful merger of all US Sales and Operations for Mitel and Inter-Tel. Prior to joining Inter-Tel, Rick served in various sales roles with TIE Communications, Inc. and Executone of Ohio.
“We are thrilled to have Rick Dell join the management team at this important juncture in Vertical's development. Rick is an industry veteran with vast experience and a proven track record in building world-class sales and operations organizations. Over the last several years both at Inter-Tel and Mitel he led large sales, marketing and operations organizations that commanded significant market share in the North American and Western European enterprise telephony markets”, said Bailey. Adding, “As Vertical concentrates on substantial market share gains, and seeks to attract additional world-class distribution partners. Rick is the right leader to add to our organization and I believe will play a pivotal role in giving our partners the confidence they need to succeed.”
About Vertical Communications, Inc.
Vertical Communications is one of the largest telephony vendors in North America and a global leader in next-generation IP-based business communications systems and applications, with a current installed base of over 200,000 customers. Vertical combines voice and data technologies with business process understanding to deliver integrated IP-PBX and application solutions that enhance customer service and business productivity. Vertical's customers are leading companies of all sizes, from small to large and distributed, and include CVS/pharmacy?, Staples and Apria Healthcare. Vertical delivers its solutions through a worldwide network of over 1800 business partners. With headquarters in Santa Clara CA, Vertical has facilities in Charlottesville VA, Phoenix AZ, Santa Clara CA, Munich Germany and Hyderabad India. For more information about Vertical, please call 1-877-VERTICAL or visit our Website at www.vertical.com.
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"Safe Harbor" Statement under the Private Securities Litigation Reform Act of 1995.
This document contains forward-looking statements based on current expectations or beliefs, as well as a number of assumptions about future events, and these statements are subject to important facts and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements. The forward-looking statements in this document address a variety of subjects, including, without limitation, statements about the benefits of certain of the Company's products, including, without limitation, the improved cost and customer service benefits for the Company's business partners and customers; the Company's assumptions about its future performance; the Company's ability to enhance its revenue opportunities in the IP-PBX marketplace; the Company's ability to continue providing products to the IP-PBX marketplace, the Company's ability to continue to certify additional Internet Telephony Service Providers in the IP-PBX marketplace and others. The following factors, among others, could cause actual results to differ materially from those described in these forward-looking statements: the risk that the Company may fail to achieve its anticipated growth, including, without limitation, failing to obtain the desired benefits for the Company's dealers and customers; the risk that the Company's assumptions about its future performance may prove to be incorrect; the risk that the Company may be unable to become a significant player within the IP-PBX telephony market; the risk that the Company will not be able to certify its products with additional Internet Telephony Service Providers.
Trademark Information
Vertical Communications and the Vertical Communications logo and combinations thereof, are registered trademarks of Vertical Communications, Inc. All other brand and product names are used for identification only and are the property of their respective holders.
PRESS CONTACT:
Craig Morgan
Vertical Communications, Inc.
cmorgan@vertical.com
+1 (408) 404-1643
2010 Product of the Year Award
Wave 2.0 Software Release Recognized for Exceptional Innovation
SANTA CLARA, California, April 15, 2011 – Vertical Communications, a leading provider of next-generation IP-based phone systems and voice applications announced today that Technology Marketing Corporation (TMC) has named the Wave 2.0 software release, for its Wave IP? 500 and Wave IP 2500 converged business communications systems, as a recipient of its 2010 Unified Communications magazine Product of the Year Award. Wave IP's unique Application-Ready architecture means Vertical's Unified Communications capabilities and suite of voice applications are available 'on-box' so they can be easily deployed and managed without expensive add-on software.
“Today's award for exceptional innovation in Unified Communications is validation of the power of Wave IP's Application-Ready architecture ? the ability to deliver high-value voice applications integrated with VoIP telephony as a single system”, said Peter Bailey, President for Vertical Communications. “Wave IP offers customers a full portfolio of voice applications that can enhance business operations, increase productivity through best practices, and drive savings in operational and management costs. As a fully integrated "on-the-box" solution, these capabilities do not require any additional infrastructure investment and can be deployed and managed through Wave IP's Global Administrator console.”
The Wave IP Business Communications System is a comprehensive IP business phone system family designed for enterprises of all sizes. Cost-sensitive small- to medium-sized businesses, and larger distributed organizations seeking to reduce overhead associated with managing business communications can easily transform their legacy telephony infrastructure into an application-rich, next-generation VoIP solution by deploying Wave IP. As a fully integrated solution, Wave IP offers customers ultimate flexibility and features ? unified communications, contact center, call recording, reporting, networking, management, custom call routing applications and IVR ? in a single system.
“Vertical Communications has proven they are committed to quality and excellence while addressing real needs in the marketplace. Unified Communications is pleased to grant a 2010 Product of the Year Award for the Wave 2.0 software release,” said Rich Tehrani, CEO, TMC. “We're proud to honor their hard work and accomplishments and look forward to more innovative solutions from Vertical Communications in the future.”
“Our focus has and continues to be offering the best Unified Communications solution for businesses. It is critical for UC solutions to offer simple and easy deployment scenarios, intuitive applications to drive end user adoption, a comprehensive feature set that is standard for every user, extensive options for customization, and the ability to easily extend solutions through rich APIs ? all of which are key attributes of Wave IP. The bottom line is our customers typically realize a return on investment within 12 months of deployment of a full UC solution ? which is an unprecedented for our industry”, said Bailey.
About Unified Communications magazine
Launched in July 2007, Unified Communications magazine is devoted to educating enterprise decision makers on why and how they need to deploy unified communications (UC) solutions. Every issue of Unified Communications magazine features a comprehensive news section; case studies of successful deployments and lessons learned; interviews with leading hardware and software companies; and an 'industry' section, featuring analysis of important mergers and acquisition, partnerships and a Wall Street perspective on the unified communications market. Unified Communications has a readership of 100,000. For more information, please visit www.uc-mag.com
About TMC
Technology Marketing Corporation (TMC) is a global, integrated media company helping our clients build communities in print, in person and online. TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and NGN magazines. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. TMCnet is read by two million unique visitors each month on average worldwide, according to Webtrends. TMCnet has ranked within the top 3,500 in Quantcast's Top U.S. sites, placing TMCnet in the nation's top .03% most visited Web sites. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO (ITEXPO); 4GWE Conference and M2M Evolution (in conjunction with Crossfire Media); Digium|Asterisk World (in conjunction with Digium); and Smart Grid Summit (in conjunction with Intelligent Communication Partners).
TMC also serves technology professionals with industry-specific Web sites: IT.TMCnet.com, 4G-wirelessevolution.TMCnet.com, M2M Evolution.com, Smart-Grid.TMCnet.com, Smart Products Ecosystem, Robotics.TMCnet.com, Cable.TMCnet.com, Satellite.TMCnet.com, Green.TMCnet.com, Healthcare.TMCnet.com, and Education.TMCnet.com.
For more information, please visit www.tmcnet.com
About Vertical Communications, Inc.
Vertical Communications is one of the largest telephony vendors in North America and a global leader in next-generation IP-based business communications systems and applications, with a current installed base of over 200,000 customers. Vertical combines voice and data technologies with business process understanding to deliver integrated IP-PBX and application solutions that enhance customer service and business productivity. Vertical's customers are leading companies of all sizes, from small to large and distributed, and include CVS/pharmacy?, Staples and Apria Healthcare. Vertical delivers its solutions through a worldwide network of over 1800 business partners. With headquarters in Santa Clara CA, Vertical has facilities in Charlottesville VA, Phoenix AZ, Santa Clara CA, Munich Germany and Hyderabad India. For more information about Vertical, please call 1-877-VERTICAL or visit our Website at www.vertical.com.
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"Safe Harbor" Statement under the Private Securities Litigation Reform Act of 1995.
This document contains forward-looking statements based on current expectations or beliefs, as well as a number of assumptions about future events, and these statements are subject to important facts and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements. The forward-looking statements in this document address a variety of subjects, including, without limitation, statements about the benefits of certain of the Company's products, including, without limitation, the improved cost and customer service benefits for the Company's business partners and customers; the Company's assumptions about the future performance of SBX IP; the Company's ability to enhance its revenue opportunities in the IP-PBX marketplace; the Company's ability to continue providing products to the IP-PBX marketplace, the Company's ability to continue to certify additional Internet Telephony Service Providers in the IP-PBX marketplace and others. The following factors, among others, could cause actual results to differ materially from those described in these forward-looking statements: the risk that the Company may fail to achieve the anticipated benefits from SBX IP, including, without limitation, failing to obtain the desired benefits for the Company's dealers and customers; the risk that the Company's assumptions about the future performance of SBX IP may prove to be incorrect; the risk that the Company may be unable to become a significant player within the IP-PBX telephony market; the risk that the Company will not be able to certify its products with additional Internet Telephony Service Providers.
Trademark Information
Vertical Communications and the Vertical Communications logo and combinations thereof, and SBX IP are trademarks and Vertical Networks and Vodavi are registered trademarks of Vertical Communications, Inc. All other brand and product names are used for identification only and are the property of their respective holders.
PRESS CONTACTS:
Craig Morgan
Vertical Communications, Inc.
cmorgan@vertical.com
+1 (408) 404-1643
Jan Pierret
TMC
jpierret@tmcnet.com
+1 (203) 852-6800, ext. 228
Release compliments Vertical's next-gen telephony product line-up with powerful solutions for small businesses
SANTA CLARA, California, January 4, 2011 – Vertical Communications, a leading provider of next-generation IP-based phone systems and voice applications today announced the release of MBX IP, a converged IP telephony system designed to meet the needs of multi-site small businesses. The availability of MBX IP completes Vertical's next-gen telephony product line-up with SBX IP and Wave IP, providing powerful telephony solutions to help businesses further increase productivity and efficiency.
The MBX IP system provides a migration friendly pathway for existing MP-5000, FX-II and XTS IP systems, supporting traditional endpoints, IP endpoints and (VoIP) SIP trunking ? all with a single system that is scalable to meet the demands of multi-site SMB customers. MBX IP supports existing XTS IP, FX/MP, STS, and SBX IP endpoints, including the new Edge 8000 IP phones, as well as, having a compatible feature set. The MBX IP system is targeted for businesses having 50 to 250 users and up to 72 multiple sites, so you enjoy pay-as-you-grow scalability.
The MBX IP system provides hundreds of standard features that allow the system to adapt to your business requirements.
- Integrated voice mail/auto attendant for professional greetings
- Unified Messaging allows you to receive your voice mail as a .wav file attachment via e-mail.
- Automatic Call Distribution, including supervisor/sub-supervisor, recorded announcements, and overflow handling.
- Network small branch offices using the SBX IP system to facilitate a seamless communication network.
- With the ezPhone application, CTI integration with Microsoft? Outlook? is available
- Multi-party conferencing for up to nine conference rooms and 13 conference members
- Multiple tenant groups allow you to partition groups by department.
- VoIP (SIP) trunking reduces expenses and provides flexibility
- Robust call routing capability enables live answer, auto attendant, or backup auto attendant coverage patterns as well as DID, ANI or CallerID routing!
- Mobile extension allows incoming calls (on T1/PRI or SIP trunks) to ring your cell phone when you are out of the office. Never miss a call again while you are out of the office!
- One-touch call recording for more accurate customer orders, compliance & training
- Call Screening allows you to listen to callers that have been routed into your voice mail so you can decide if you need to speak with them or not. Maximize your workday by focusing on important calls.
- Roaming mobility with either DECT cordless or Nomad IP? wireless telephone offerings
- Hot desking allows a digital phone to be a shared resource
- Detailed Station Message Detail Reporting (SMDR) integrates with call accounting and other management applications.
- One touch feature button access for easy and intuitive feature operation. MBX IP provides softkeys with intuitive navigation via the LCD of a telephone.
According to Alan Itchkow, President, CSPI, Great Neck, N.Y., “MBX IP offers enterprise telephony class features at an affordable price, VoIP enabled for immediate or future deployment”.
“With MBX IP, I can now offer a growth path for my SBX IP customers. In addition, the converged approach and scalability of the MBX IP system allows me to offer medium size businesses the benefits of VoIP now all at an affordable price”, said Fran Rosebush, President MCM Communications, Lake Orion, MI.
“This is an exciting time for Vertical and our partners. We are very excited to introduce MBX IP which we believe offers a highly competitive combination of telephony and IP networking features for small and medium business customers, optimized for ease of use and ease of deployment. As the big brother to SBX IP, this new product offering complements our existing small business IP key system family with a system that scales to 250 users with added feature functionality. This completes our product portfolio of IP telephony solutions for business: SBX IP and MBX IP providing cost-competitive and migration-friendly IP telephony solutions for small and medium customers, and Wave IP providing high-value application and Unified Communications solutions for medium and large enterprise customers,” said Peter Bailey, President and Chief Operating Officer for Vertical Communications. “With this very strong product portfolio, and our world-class telephony reseller channel and large installed base, we feel we have all the ingredients to drive substantial market share and revenue growth in 2011 and beyond.”
About MBX IP
MBX IP is easy to manage, easy to install and easy to use. Developed in partnership with LG-Ericsson, a global leader in telecommunications technology and strategic partner of Vertical, MBX IP supports both traditional and IP endpoints as well as traditional and SIP IP trunking in a single system. MBX IP provides businesses with complete flexibility on when and how VoIP is deployed, offering large enterprise-class features at a small business price.
The MBX IP can be purchased through Vertical's network of over 1,800 Vertical Business Partners. To learn more about MBX IP, please call 1-877-VERTICAL or visit www.vertical.com/mbxip.
About Vertical Communications, Inc.
Vertical Communications is one of the largest telephony vendors in North America and a global leader in next-generation IP-based voice and data and digital communications systems for business, with a current installed base of over 200,000 customers. Vertical combines voice and data technologies with business process understanding to deliver integrated IP-PBX and application solutions that enhance customer service and business productivity. Vertical’s customers are leading companies of all sizes, from small to large and distributed, and include CVS/pharmacy, Staples and Apria Healthcare. Vertical delivers its solutions through a worldwide network of over 1800 business partners. With headquarters in Santa Clara CA, Vertical has sales, engineering and operations facilities in Charlottesville VA, Phoenix AZ, Munich Germany and Hyderabad India. For more information about Vertical, please call 877-VERTICAL or visit www.vertical.com.
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"Safe Harbor" Statement under the Private Securities Litigation Reform Act of 1995.
This document contains forward-looking statements based on current expectations or beliefs, as well as a number of assumptions about future events, and these statements are subject to important facts and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements. The forward-looking statements in this document address a variety of subjects, including, without limitation, statements about the benefits of certain of the Company?s products, including, without limitation, the improved cost and customer service benefits for the Company?s business partners and customers; the Company?s assumptions about the future performance of V-Connect; the Company?s ability to enhance its revenue opportunities in the IP-PBX marketplace; the Company?s ability to continue providing products to the IP-PBX marketplace, the Company?s ability to continue to certify additional Internet Telephony Service Providers in the IP-PBX marketplace and others. The following factors, among others, could cause actual results to differ materially from those described in these forward-looking statements: the risk that the Company may fail to achieve the anticipated benefits from V-Connect, including, without limitation, failing to obtain the desired benefits for the Company?s dealers and customers; the risk that the Company?s assumptions about the future performance of V-Connect may prove to be incorrect; the risk that the Company may be unable to become a significant player within the IP-PBX telephony market; the risk that the Company will not be able to certify its products with additional Internet Telephony Service Providers.
Trademark Information
Vertical Communications and the Vertical Communications logo and combinations thereof, Wave IP are registered trademarks of Vertical Communications, Inc. All other brand and product names are used for identification only and are the property of their respective holders.
PRESS CONTACTS:
Craig Morgan
Vertical Communications, Inc.
cmorgan@vertical.com
+1 (408) 404-1643
