Enterprise Voice Messaging Service Center

VoIP Office Phone Systems - The Forgotten Sales Channel

As a retailer, no matter what market you’re in - grocery or pharmacy, home furnishings or home improvement, electronics or discount - you face the same relentless challenges.

With margins that are razor-thin, how do you drive traffic to your stores, increase the average market basket, deliver superb customer service, tailor your offerings for diverse markets and innovate to differentiate your business from competitors - all while controlling costs?

Vertical InstantOffice® from Vertical Communications helps you achieve all these goals by extracting untapped value from the customer phone calls that come into your stores every day. Designed for large, multi-store enterprises, InstantOffice consolidates voice, data networking and voice applications into a single integrated platform that can be managed centrally with surgical accuracy. Now you can track, manage and optimize voice communications as a lucrative sales and business information channel to support your core business goals.

With InstantOffice on the job, when the phone rings, your infrastructure proactively serves the caller while offloading routine inquiries from busy in-store associates. In addition, InstantOffice aggregates a wealth of data at the individual store and department level to track the customer experience, reveal and resolve call management problems, and evaluate and optimize your enterprise-wide communications infrastructure.

InstantOffice is a radical improvement over complex, costly and severely limited legacy communications infrastructure. It is changing the retail sales landscape by allowing you to focus on the true value of the forgotten channel - the voice of the customer

Take a tour now! Get an overview of InstantOffice, our complete solution for retailers!

Get more detailed with InstantOffice in our product area.

Read more! Discover more about InstantOffice in our resource area, including customer case studies, product sheets and more! Also new to the resource area, InstantOffice solution sheets!